E-challan guide

Wrong e-challan or grievance

Use the official grievance route and preserve evidence relevant to the issuing authority.

Confirm the record first

Open the reviewed challan route independently and verify the vehicle, authority and status displayed there.

Use the official grievance system

Describe the specific issue using the current fields on the MoRTH/NIC grievance service. Do not send registration documents or personal identifiers to GaadiCompass.

Court or authority handling may differ

A transferred or court-listed matter can follow a different process. Confirm the live instructions and seek qualified legal help when needed.

Open the official portal finder →

Evidence

MoRTH / NIC eChallan: check challan status
National official starting point for challan, vehicle or driving-licence lookup and onward payment. GaadiCompass does not retrieve or process a challan.
MoRTH / NIC eChallan grievance system
Official grievance entry point for supported eChallan issues; state or issuing-authority escalation may still be required.
Department of Justice: Virtual Courts
Official Virtual Courts entry point. Court transfer and case availability must be confirmed in the live service.

Source / claim review date: 2026-09-16. This date does not verify every linked service or office field.